If you are passionate about online casino games, lotteries, and betting on sports events, you need to know important information about the world of gambling. The online gambling environment is constantly changing. While this has always been predictable, the industry’s growth in 2020 has amazed many.
According to Statista, 2020 has been a year of growth for the gambling and online casino market around the world. Compared to 2019, the gambling market grew from $58.9 billion to $66.7 billion, with a projected return of $92.9 billion by 2023. At the same time, Europe accounts for 22% of the total world market. This figure allowed Europe to take first place in the ranking by a significant margin.
The Sphere of iGaming and the Pandemic
Social distancing and new rules regarding attending events and gambling establishments have forced many players to seek a familiar casino experience on the Internet. These changes have made casino operators rethink the way they run their businesses to provide support, ongoing customer satisfaction, and positive turnover.
Gambling Regulation: Responsible Gambling
New trends, features, and innovations in the iGaming field will always appear. But still, the main factor in 2021 is reliability. A distinctive feature of the secure industry is responsible gambling — a marker of transparent and legal business. The responsible gaming principles aim to promote transparency and fairness in the industry and raise awareness of the risks of gambling.
Esports and Betting
The popularity of sports betting has always been high, while e-sports betting has become a steadily growing segment. The largest betting sites even sponsor e-sports organizations to increase their visibility.
According to Newzoo analysts, the total revenue of the e-sports market in 2021 will be more than $1 billion (the total income of the industry will increase by 14.5% compared to last year). E-sports betting, which includes disciplines such as CS: GO, Dota 2, League of Legends, Starcraft, and many other, will continue to grow in popularity due to their convenience and availability.
Player Support
Sometimes, it happens that you face problems during the game or cannot figure out something. In such cases, reliable customer support is what you need. That is why it is important to choose a trusty and proven online casino that provides the player with the necessary support and assistance at any time of the game. To provide help for casino players, there should be a Help page with game rules and answers to frequently asked questions, the so-called FAQ.
If you did not find your question, or you have an unsolvable problem, you should contact the support center at any time via online chat (working 24/7, 365 days a year), email, phone, messenger, or social networks.
iGaming is an area that is developing at an extremely fast pace. A responsible and future-oriented gambling approach allows the industry to become an efficient and transparent part of the global economy. With the correct information, you will not get lost in the game process at online casinos and get a new experience in the field of gambling.